Política de reembolso

Overview Due to the bespoke, customized, and delicate nature of our products, all sales are final. We maintain a strict no-return and no-refund policy under normal circumstances.

Pre-Order Confirmation Customer satisfaction is very important to us. To ensure you receive exactly what you are looking for, we highly mandate that you confirm all product details with our team before placing an order. Please reach out to us with any questions or requirements to get proper clarification on the product's design, size, materials, and finish.

Damaged Goods Exception The only exception to our strictly no-return policy is if the product sustains severe structural damage during transit. Claims will only be entertained if the product received is 90% or more damaged.

To report a severely damaged item, please follow these steps:

• Notify Us Promptly: Contact our team within [Enter Time, e.g., 24 hours] of the delivery being marked as "Delivered."

• Provide Evidence: You must provide clear, unedited photographic and video evidence of the damage. An unedited unboxing video from start to finish is highly recommended and speeds up the review process.

No Replacement Policy Please note that because each piece is uniquely created, we do not offer replacements under any circumstances, even in the event of severe transit damage. If a damage claim is approved by our team, a resolution will be provided in the form of a refund for the damaged item.

Contact Us For pre-order clarifications or to report a delivery issue, please contact our support team at:

• Email: salsabilaartsea@gmail.com

• Phone/WhatsApp: +91 87993 11735